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Terms and Conditions


Important information:

Used goods (identified in detail as the product used) in most cases, no box, accessories (cables, manuals, installation media ,..). Some used products are sold as complete package. Ask for a specific product.

Unused goods (unused but redeemed as hearsay, identified in detail as a new product) is sometimes sold as "bulk", ie not always include box, accessories (cables, manuals, installation media ,..). Some new products are sold as complete package. Ask for a specific product.

All goods listed on the site is tested and fully functional without any hardware faults. How to provide evidence of at least 1 year warranty (does not apply to consumables such as toners, cartridges, batteries, etc.).
Photos for products at the manufacturers do not show the actual condition (minor cosmetic defects in second hand goods). On request we can send a recent photograph.



Sale goods:

- Directly in the stock company at: Kopcianska 14, Bratislava - Petrzalka, the first building zváračská, 2 Floor
- Cash on delivery or by courier mail or UPS Slovak
- In case of major goods orders will be happy to direct you back home

The mail order is added to the price of goods postage:

- Processors, memory and other dobni goods are sent as a valuable letter, postage 3.93 EUR with VAT
- Monitors, computers, printers, laptops and other bulkier goods are only dispatched by courier, postage 11.90 EUR with VAT



Warranty:

Guarantee for all goods is 12 months from the date of purchase, unless otherwise indicated.
To extend the guarantee to 24 months are charged 10-30% of the price of goods.



Returns policy:

The warranty period begins on the day of receipt of goods by the buyer, the date of receipt of shipments.

Incomplete and damage to goods Advertise immediately when the personal collection before selling.

For shipments to inspect goods prior to receipt from the post office workers, the courier. In cases of non-irregularity, supported by written testimony worker kurérom mail or complaints will be acknowledged.

Faulty goods will be subject to the recall of the following conditions:

- Attach the delivery note or invoice, which listed the serial numbers
- The precise defect
- Goods are packaged in antistatic packaging

The guarantee does not apply in cases where:

- The goods were damaged mechanically improper interference
- Installation was operated under standard operating conditions
- The goods repaired unauthorized person or organization
- Guarantee the damaged sticker, serial number withheld

The guarantee shall not, for:

- Hard drives with damaged protective tape
- Batteries (battery) the laptop
- Consumables for printers
- To carry out the installation of unauthorized person (eg badly installed software or driver)
- Damage caused by equipment failure (eg loss of data)

The statutory period for the settlement of the claim is 30 days. In the event that the said period will be given adequate compensation, or will be reimbursed amount.

In the case of unjustified complaints will be charged as the servicing of the 8:33 Euro including VAT.



Cancellation fees:

The client has the right to cancel an order anytime before the binding confirmation. The order can be canceled in person, by phone or e-mail. Cancellation orders already sent the buyer is obliged to pay the seller damages suffered by the going, especially if the seller has the option of the customer has supplied a product that has been in storage or in connection with product objenaním verifiable expenses incurred. Cancellation fee may be as high as 50% of the total price of the goods.

The seller has the right to cancel the order if the order was confirmed by binding (incorrectly stated the data reply from the purchaser) or if the product is not available, no longer manufactured, does not provide or significantly alter its price, given the supplier of goods . If this occurs, the seller shall immediately notify the buyer in order of further progress. In the event that the customer has paid part or the whole amount, he will be immediately transferred this amount to the account or refunded in cash.



Right of withdrawal when communicating at a distance (distance trade):

The client is entitled, without giving any reason to withdraw from the contract within 7 working days of receipt of goods in connection with a consumer contract under § 12 subsection. Act No. 5. 108/2000 Z.z. closed using means of distance communication.

Withdrawal must be made in writing, must include all information used to identify the goods, the seller and the buyer and must be within the aforementioned period with the goods delivered to the address of the entrepreneur in the warranty card to the buyer's expense.

Goods may be damaged and may bear the marks of use. Goods must be in original packaging.

The buyer can cancel the contract for consumer use communication remotely in the following cases:

- If the contract, which includes the provision of services and their implementation started
- To be delivered and a computer program and held its installation
- In other cases specified in ust. § 12 subsection. 5 of č.108/2000



Privacy:

Personal information allows the client to transfer the necessary accounting operations, make a tax certificate is normally required by both parties, where appropriate, to identify the buyer's payment to a bank transfer.
The seller protects the buyer's private information from abuse. The information collected to improve its services and provides them to third parties.
Using the Internet to trade buyer agrees to the collection and use of information about themselves and their purchases of the above rules.